Welcome to Trending Women’s Closet – Traditional, Wistful, Classical.

We believe shopping for traditional Indian fashion should be simple, enjoyable, and memorable. Whether you’re looking for an elegant Kanchipuram silk saree, a stylish salwar suit, a designer outfit, or beautiful fashion jewellery, we’re here to help.

Explore our frequently asked questions below to learn more about our products, ordering process, shipping, and customer services.

1. About Trending Women’s Closet

Q1. What is Trending Women’s Closet?

Trending Women’s Closet is a Canadian-based online boutique located in Brampton, Ontario. We specialize in traditional and contemporary Indian women’s fashion, offering a curated collection of sarees, salwar suits, kurtis, designer dresses, and fashion jewellery.

Our collections celebrate Indian heritage while embracing modern elegance.

Q2. Where is Trending Women’s Closet located?

We are based in Brampton, Ontario, Canada. Customers can shop conveniently through our website, and in-person visits are available during our designated customer visiting hours.

Q3. Do you have a physical store?

We primarily operate as an online boutique, with customer visits and local pickup available at our Brampton location during designated hours.

Q4. Do you ship outside Canada?

Yes! We ship across Canada and the United States.

2. Sarees and Traditional Clothing

Q5. What types of sarees do you sell?

We offer a variety of traditional and designer sarees, including:

• Kanchipuram pure silk sarees
• Silk Mark certified Kanchipuram silk sarees
• Kanchipuram semi silk and soft silk sarees
• Banarasi silk and semi silk sarees
• Tissue silk and designer tissue sarees
• Georgette and chiffon sarees
• Kerala traditional sarees
• Cotton and handloom sarees
• Party wear and designer sarees

Our collections are updated periodically with new colours, patterns, and designs.

Q6. Are your Kanchipuram silk sarees authentic?

Our Silk Mark certified Kanchipuram pure silk sarees are identified as such in their product descriptions.

We also offer semi silk and other silk varieties. Each product is described according to its stated material and specifications so customers can make informed purchasing decisions.

Q7. What is the difference between pure silk, semi silk, and soft silk sarees?

Pure silk sarees are made from natural silk fibres and are traditionally valued for their luxurious texture and appearance.

Semi silk sarees typically combine different fibres to create a silk-like appearance at a more accessible price.

Soft silk sarees are known for their smooth texture and comfortable drape. The exact fibre composition may vary by product.

Please review individual product descriptions for material details.

Q8. Do your sarees come with a blouse?

Most of our sarees include an unstitched blouse piece, unless otherwise specified.

Certain designer sarees may include a stitched blouse. Please check the individual product description before purchasing.

Q9. What is the standard saree length?

Many of our sarees measure approximately 5.5 metres, with an additional 0.8-metre blouse piece.

Measurements may vary depending on the design and collection.

Q10. Do you sell ready-to-wear Indian outfits?

Yes! Our ready-to-wear collection includes salwar suits, kurtis, Anarkali suits, gowns, skirts, and readymade blouses.

Available sizes and styles vary by product.

Q11. How do I select the correct clothing size?

Please refer to the size information provided on the product page.

We recommend comparing the listed garment measurements with your own measurements before placing an order.

If you need assistance, contact our team before purchasing.

3. Fashion Jewellery and Accessories

Q12. What types of jewellery do you offer?

Our fashion jewellery collection includes necklace sets, chokers, earrings, jhumkas, bangles, bracelets, chains, and maang tikkas.

We carry traditional and contemporary designs featuring Kundan, Jadau, Kemp, imitation gold-plated finishes, and American Diamond styles.

Q13. Is your jewellery made from real gold?

Our fashion jewellery is primarily imitation jewellery and is not solid gold unless explicitly stated in the product description.

Material, plating, and design details are provided where applicable.

Q14. How should I care for fashion jewellery?

Avoid direct contact with water, perfumes, cosmetics, and harsh chemicals.

Store jewellery in a dry place, preferably in individual pouches or jewellery boxes, to help maintain its finish.

4. Ordering and Payment

Q15. How can I place an order?

You can order directly through our website:

www.trendingwomenscloset.com

Browse our collections, select your preferred products, add them to your cart, and complete the secure checkout process.

Q16. What payment methods do you accept?

Available payment methods are displayed at checkout. These may include major credit or debit cards and PayPal, depending on checkout availability.

Q17. Can I change or cancel my order?

Please contact us immediately if you need to request a change or cancellation.

Once an order has been processed or shipped, changes or cancellations may not be possible.

Q18. Are product colours exactly as shown in the photographs?

We make every effort to display product colours accurately.

However, slight colour variations may occur due to lighting, photography, screen settings, and individual device displays.

Q19. Are all products available for immediate purchase?

Product availability is subject to stock. Items marked as sold out are unavailable for purchase.

We recommend placing your order while your preferred design and colour are available.

5. Shipping and Delivery

Q20. Do you offer free shipping?

Yes! We offer free standard shipping on eligible orders over CAD $100, excluding lehengas.

Applicable conditions are shown in our Shipping Policy.

Q21. What are your shipping charges?

Our standard shipping rates are:

Additional US tariff charges may apply according to our Shipping Policy.

Q22. Are US customs duties and tariffs included?

Applicable US tariff charges are incorporated into our pricing or shipping arrangements as described in our Shipping Policy. Where applicable, duties are handled by the seller under our stated delivery arrangements.

Please review the shipping information before completing your purchase.

Q23. How long does shipping take?

Delivery times vary depending on the destination, shipping carrier, and processing requirements.

Tracking information will be provided when available after shipment.

Q24. Can I pick up my order locally?

Yes. Local pickup is available in Brampton, Ontario, subject to our pickup arrangements.

Please wait for pickup confirmation before visiting.

Q25. What happens if I enter an incorrect shipping address?

Customers are responsible for providing a complete and accurate shipping address, including apartment or unit number, street address, and postal code.

Additional carrier charges caused by incorrect or incomplete address information may be the customer’s responsibility.

6. Returns, Refunds and Damaged Products

Q26. What is your return and refund policy?

All purchases are considered final sale.

We do not accept returns or exchanges for change of mind, colour preferences, sizing mistakes, or other non-damage-related reasons.

Exceptions may be considered for verified damaged products in accordance with our Return and Refund Policy.

Q27. What should I do if I receive a damaged product?

Please contact us within 5 days of delivery and provide the required evidence.

An uninterrupted package-opening video is mandatory. The video must begin before the package is opened, clearly show the shipping label and packaging, and capture the complete product and any damage.

Q28. Is an unboxing video mandatory for damage claims?

Yes. A continuous, unedited package-opening video is required for damage claims.

Please ensure the shipping label, original packaging, and full product are clearly visible.

Q29. Who pays for return shipping?

When an approved return is required, return shipping costs are the buyer’s responsibility under our Return and Refund Policy.

Refunds are processed after inspection confirms an eligible damaged item.

Q30. Can I exchange a saree or dress if I don’t like the colour?

Unfortunately, we do not offer exchanges for personal colour preferences.

Slight differences between product photographs and actual colours may occur due to lighting and screen settings.

We encourage customers to review product details carefully before ordering.

7. Virtual Shopping Appointments

Q31. Does Trending Women’s Closet offer virtual shopping appointments?

Yes! We offer personalized 30-minute virtual shopping appointments to help customers explore our collections from the comfort of their homes.

Q32. What can I expect during a virtual appointment?

During your appointment, we can help you explore available sarees, salwar suits, dresses, or fashion jewellery based on your preferences.

We can discuss fabric, colour, pattern, design, occasion, and available options.

Q33. What information should I provide before booking?

To help us prepare for your appointment, please share:

• Product type: saree, salwar suit, kurti, jewellery, or another item
• Preferred colours and patterns
• Fabric preferences
• Occasion or event
• Approximate budget
• Any specific design requirements

This allows us to make the most of your 30-minute appointment.

Q34. Can I purchase products during a virtual appointment?

Our virtual appointments are designed to help you make informed shopping decisions.

You can discuss available products and receive guidance on how to complete your purchase through our website.

8. Product Care and Quality

Q35. How should I care for silk sarees?

We recommend following the care instructions provided with your product.

For many pure silk sarees, professional dry cleaning is preferred. Store sarees in a cool, dry place away from prolonged direct sunlight.

Q36. Can beads, sequins, or embellishments come loose?

Certain designer outfits and sarees feature delicate handwork, sequins, beads, stones, or decorative embellishments.

These details require gentle handling and may loosen or detach with use. Please follow the product care instructions.

Q37. Are your product photographs accurate?

We aim to represent product colours, patterns, and designs as accurately as possible.

Some images may be styled or AI-generated for visual reference. Where applicable, these images are intended to demonstrate styling and may differ from the actual product.

Please rely on the product description and original product photographs for specific details.

9. Customer Support

Q38. How can I contact Trending Women’s Closet?

You can reach us through the Contact Us page on our website:

www.trendingwomenscloset.com

Our team will be happy to assist you with product enquiries, orders, and shopping guidance.

Q39. Can you help me select an outfit for a wedding or special occasion?

Absolutely!

We can help you explore suitable sarees, salwar suits, designer outfits, and matching jewellery for weddings, festivals, family celebrations, and other special occasions.

Q40. How can I stay updated on new arrivals and collections?

Visit our website regularly and follow Trending Women’s Closet on Instagram and Facebook for new arrivals, special collections, and boutique updates.

Still Have Questions?

At Trending Women’s Closet, we are committed to making your shopping experience convenient, enjoyable, and personal.

Whether you’re searching for timeless traditional silk sarees, elegant designer outfits, comfortable ethnic wear, or statement fashion jewellery, we’re here to help you find something special.

Explore Our Collections: www.trendingwomenscloset.com

Trending Women’s Closet

Traditional, Wistful, Classical.